Never miss another $300+ emergency dispatch call. Capture after-hours leads, schedule jobs directly into your dispatch software, and recover missed calls in under 60 seconds—all without paying for a traditional call center.
“Trusted by residential & commercial trade contractors across Australia & the USA to handle 24/7 client booking.”
Engineered to triage high-urgency inquiries immediately while automating routine bookings into your schedule.
Call connects immediately without robotic hold chimes. AI greets caller with company name and confirms service location.
Detects emergency keywords (e.g. 'water leaking through ceiling') and advises caller on main water shutoff while alerting on-call tech.
Captures customer full name, street address, problem description, and sends automated SMS photo-upload link.
Inserts unassigned job ticket into ServiceTitan or Jobber and texts caller confirmation with 2-hour arrival window.
Burst pipes with active flooding, gas odors, no hot water in winter, or complete air conditioning condenser failure during heatwaves (>35°C / 95°F).
Immediate ring-group transfer to on-call duty plumber mobile. If unanswered within 18 seconds, sends high-priority SMS alert with caller audio, transcription, and GPS address pin.
Capturing missed calls and after-hours estimate requests generates immediate bottom-line cashflow.
Average Job / Patient LTV
$650 - $3,200
Median ticket across active operators
Monthly Missed Calls
25 - 60 calls
Typical uncaptured call volume
Recovered Revenue Model
Recovering just 5 missed emergen...
Recovering just 5 missed emergency jobs per month generates $6,500 - $16,000 in net new monthly revenue.
Projected ROI Multiple
4.8x - 12x return on investment
Compared to monthly software retainer
We connect your existing operational stack with native API webhooks and automated GoHighLevel sync.
Engineered to adhere to both US and Australian telecommunications and privacy legislation.
FCC TCPA and CTIA 10DLC A2P compliant messaging with immediate opt-out keywords (STOP/UNSUBSCRIBE).
Australian Privacy Principles (Privacy Act 1988) compliant; call recording disclosure enabled per state surveillance devices acts.
Data Security: End-to-end encrypted TLS 1.3 telephony audio streams, zero customer data resale, and role-based dispatch access.
| Feature | Traditional Call Centers / Front Desk | DigitalX AI Automation (AU & US) |
|---|---|---|
| Cost | $3,500 - $6,000/mo (hourly, seat, & call rates) | Flat Monthly retainer with unlimited call capacity |
| Pickup Speed | Missed during busy rushes or on hold 1-2 mins | Under 500ms latency, zero hold times 24/7/365 |
| Accuracy | Prone to human data entry errors and typos | Exact address and phone capture, recorded, synced |
| Missed Call Backup | None (if line is busy, client goes to voicemail) | Automated SMS text-back in under 60s |
| Software Integration | Relies on manual booking, messy hand-offs | Instant integration with GoHighLevel / CRMs |
Human-sounding AI voice receptionists and real-time automation answer calls, qualify prospects, and book appointments 24/7 across the US & Australia.
Explore solutionInstant missed-call text-back and automated lead recovery for service businesses. Engage callers in under 30 seconds before they dial a competitor.
Explore solutionWe stand up GoHighLevel end-to-end: snapshots, workflows, calendars, and two-way SMS so every lead and job runs on one system instead of five tabs.
Explore solutionCustom n8n workflows connecting your CRM, forms, calendars, and AI into automated pipelines. Deploy self-hosted or cloud with zero per-task fees.
Explore solutionWe scope a phased implementation tailored to your specific field software, dispatch staff, and call volume. Speak directly with an engineer.