Primary operating challenges
- • Empty chairs from last-minute cancellations
- • Patients overdue for hygiene never getting recalled
- • Front desk tied up on calls instead of chairside support
Recommended playbook
- 1.Automated recall sequences by treatment type
- 2.Missed-call text-back during peak hours
- 3.Waitlist activation on cancellation
- 4.Multi-touch nurture for implants and cosmetic consults