Healthcare
Confidential Dental Group
An AI receptionist, CRM automation, and a faster website cut missed calls and filled the schedule.
Engagement
Automation and Web
Focus
Booked appointments
Channels
Voice and CRM
The story
This client is a healthcare practice whose front desk was overwhelmed by inbound calls while caring for patients in the room. New patient enquiries went to voicemail and many were never followed up.
We deployed an AI voice receptionist that answers and books appointments, connected it to the practice CRM, and added automated reminders and nurture so enquiries do not go cold. We also rebuilt the website to load fast and convert.
Reception now stays focused on patients in the building while the AI handles overflow and after hours enquiries, and the schedule fills without extra hires.