VoxAssist

The Challenge

A service business received questions across its website, WhatsApp, and SMS but could not respond quickly enough to convert them. Visitors left before anyone replied, and common questions consumed staff time.

Our Solution

We built VoxAssist, an AI chatbot trained on the services, pricing, and policies of the business that answers across every channel instantly. It qualifies visitors, books appointments, and hands off to a human only when needed.

Key Features

• ✓One AI assistant across website, WhatsApp, and SMS
• ✓Trained on real services, pricing, and policies
• ✓Qualifies visitors and books appointments instantly
• ✓Smart handoff to a human for complex requests
• ✓Conversation analytics to improve answers over time

Tech Stack